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Senior Business Operation Manager
Location:
Beijing
Description:
Job Description The primary role of this role is to review and optimize sales structure/ territory / sales target allocation, build up customers' database / optimize customer segmentation, develop sales incentive plan, internal & external KPI and SFE tracking report system to maximize sales force effectiveness. Role responsibilities: Strategy * Drive short-term and long-term business planning and strategy execution about customer segmentation, target setting, territory allocation etc. * Design proper sales behavior KPI and timely funnel review process to drive sales execution improvement * Support to develop field sales incentive scheme and build up timely business review and reaction process; * Support to develop tailored dashboards/reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user * Manage reporting, monitoring and analysis of performance data, and sales activities to support recommendations to sales teams Enablement * Monitor and analyze sales team performance on multiple quantitative and qualitative KPIs to provide conclusive reports and recommendations adapted to support the Commercial Excellence agenda * Support strategy to improve efficiencies and enable enhanced capabilities to deliver advancement in sales force effectiveness * Review KPI metrics to ensure compliance with guidelines and in consultation with Business Unit Leaders * Cooperate with sales team and key teams to optimize the development of business process and system * Cooperate with BI team, commercial team, IT team etc. to optimize online and offline sales data analysis to drive sales team efficiency and effectiveness Education: n Bachelor's Degree from a top international/Chinese university n Master (or equivalent) or MBA is preferred Job Requirements: n 5~10 years of working experience in SFE / business analysis / commercial operations / / management consulting in pharmaceutical industry n Strong experience in data management and analytics. including extensive knowledge on analytical tools, frameworks, and applications. n Hands-on business analytical experience is preferred and experience in customer/Omni-channel analytics is a plus n Strong business acumen and ability to translate data analysis results into actionable business insights. n Good at communication and influence skills and be comfortable to drive changes
Company:
Johnson And Johnson
Posted:
September 16 on Equest
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