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Manager Retail Excellence FRS, H
Location:
Shanghai
Description:
PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION: This role plays a critical role of retail standard formation and landing to drive implementation, efficiency and compliance across all the doors in the scope. Provide inputs and support the planning and execution of national projects i.e. Own The Field, Digital & Consumer Experience, Retail Training Programs and the other Global/Market initiatives to make communication & execution simpler & consistent for stores. Initiate and execute region specific projects to help deliver business objective and consumer experience elevation. KEY RESPONSIBILITIES: Planning Obsessed with the knowledge of operational excellence, mainly focus on the procedure and related projects on the field to make the stores with higher standard and consistency Input and support the analyze, optimization and development of process flows, SOPs and operations tools of every store check points in partnership with Retail Excellence team Closely follow up and check the project implementation situation on the field for PPF, CRA and DCE, find out any opportunities of continuous improvement on operational efficiency Support Senior Manager Retail Operations in project delivery, collaborate and work cross teams to support customer achieve every objective Continuously enhance the implementation and optimization of ‘House of Retail’ over scope doors Single Point of Contact for Retail Excellence team to facilitate the landing of national project Systems and Processes Input and support the communication and execution of the update of Global Store Operations Manuals and Policies Provide inputs and constantly review all process and Procedures to reduce complexity and improve productivity Project Management House of Retail 2.0 Own The Field including but not limited to global/local challenges e.g. Chase, Membership & FTW push Digital & Consumer Experience roll-out after successful pilot run: RFID, Enterprise WeChat, Dazhong Dianping, Mobile POS, Payment Integration and etc. Global Sales Academy and China Retail Academy program facilitation if applicable KPI’s: FRS door profitability improving target Individual performance KPI’s to be defined KNOWLEDGE, SKILLS AND ABILITIES : Multiple stores retail operation management experience is preferred Outstanding communication skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: At least 3 years’ experience in marketing/retail department of a global consumer goods company Minimum 5 years of experience and experience in Retail Operations is preferred Bachelor’s degree required and advanced degree in business or related fields preferred Fluent Mandarin and English required
Company:
Adidas
Posted:
June 14 on adidas
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